What to Look for in a Carpet Cleaning Service?
When looking for a carpet cleaning service, you first need to draw up a short list of candidates and then contact each of them. Ask each one to come and take a look at the condition of your carpeting and to give you a price. Be wary of any services who balk at this, and prefer to give you a price over the phone. A really professional carpet cleaner will want to tell you about any special cleaning products which may be needed in order to remove the likes of pet stains or other such blemishes on your carpets. Should they insist on giving you a price over the phone, take them off your list.
Make sure you pay close attention to how each service representative assesses the overall condition of your carpets. Ideally, they conduct an on-site evaluation and ask questions regarding the nature of stains, and should inform you when something other than basic cleaning is needed. Professional carpet cleaning services should always actively seek to retain your business long term. Which means keeping you informed about what is needed to clean your carpets is an excellent way to not only earn your trust but your ongoing business.
Always ask for references. Most professional carpet cleaning services will have long time clients that are more than happy to put in a good word for a service. You can ask each one how punctual the service was when it came to appointments if their quotes were close to the actual price, and what their carpets looked like once they were cleaned? Getting this from pre-existing customers will go a long way to help you make a more informed decision.
Bear in mind that even once you have made a decision, it is always advisable to retain your current list, due to the fact, should things not go to plan with the service you chose, you always have a backup list to fall back on. If you are a resident of the Novato, CA area and need a professional carpet cleaning service, please do not hesitate to call Peak Building Services today at (415) 246-2029.